Privacy policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect personal information such as your name, address, and email address. When you browse our store, we automatically receive your computer's internet protocol (IP) address to learn about your browser and operating system. With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT

How do you give your consent? By providing personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do you withdraw your consent? If you change your mind after you opt-in, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time by contacting us at: naturalwellnesscenterreturns@gmail.com

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. After that, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more information, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies to understand how your personal information will be handled by these providers. Please remember that certain providers may be located in or have facilities located in a different jurisdiction than either you or us. So, if you proceed with a transaction involving the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. For example, if you are located in Canada, and your transaction is processed by a payment gateway located in the United States, your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy on our website’s Terms of Service.

SECTION 6 - LINKS

When you click on links on our website, they may redirect you to other sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

SECTION 7 - SECURITY

At Natural Wellness Center, we take reasonable measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. We adhere to industry best practices and comply with all PCI-DSS requirements. We also utilize secure socket layer technology (SSL) to encrypt credit card information, which is then stored using AES-256 encryption. While no method of transmission over the Internet or electronic storage is completely secure, we implement generally accepted industry standards to protect your information.

SECTION 8 - COOKIES

We use the following cookies on our site:

_session_id (unique token, sessional) which allows Shopify to store information about your session, _shopify_visit (no data held, persistent for 30 minutes from last visit) used by our website provider’s internal stats tracker to record the number of visits,

_shopify_uniq (no data held, expires midnight relative to the visitor of the next day) which counts the number of visits to a store by a single customer, cart (unique token, persistent for 2 weeks) which stores information about the contents of your cart, _

secure_session_id (unique token, sessional), and storefront_digest (unique token, indefinite) which is used to determine if the current visitor has access to a password-protected shop. You can choose to opt-out of cookies if you prefer.

SECTION 9 - AGE OF CONSENT

By using our site, you represent that you are of legal age in your state or province of residence or that you have provided consent for any minor dependents to use the site.

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@naturalwellnesscenter.com